My order is damaged or faulty: please can I return this?Updated a year ago

The Logistics Pig is good but, unfortunately, even he doesn't have control over the post (and he did try). If there's ever a case where your order is damaged or faulty, you will, of course, be able to get a refund or replacement.

Please contact us within 7 working days of receiving your order with the order number, product description, reason for return with a photo of the damaged or faulty item and whether you require a replacement or refund. 

If you'd like a refund, you'll receive the full order amount along with your return postage cost, processed to the payment card within 30 days. In all instances, we require photographic evidence before any refund or replacement can be processed.