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Returns and replacements

Snaffling Pig's Returns & Refunds policy for your your piggin' information.

My order is damaged or faulty: please can I return this?

The Logistics Pig is good but, unfortunately, even he doesn't have control over the post (and he did try). If there's ever a case where your order is damaged or faulty, you will, of course, be able to get a refund or replacement. Please contact us wi

I made a mistake and would like to return my order. Is this possible?

Yes, you can return your order – as long as you contact us within 7 working days. The product must be unopened and in a resealable condition. Please let us know your order number, product description, the reason for the return, and whether you'd like

What if there’s a problem with my order?

More than anything, we want you to be piggin’ happy with your purchase. If you need anything please contact us with your order reference number.

Jar safety

We put everything we have into ensuring every order arrives with you perfectly intact. But as with any fragile item that goes through the post, there's always a small chance of damage in transit. Please check your order carefully when it arrives and

I have received the wrong piggin' item(s)

Yikes. Sometimes, piggin' human errors happen and we might make a pig's ear of your order. We will get it sorted pronto. Please just get in touch and we'll set things right.